37 West Main Street, Bay Shore, NY
Michele Rizzo - Berg
Box Office Manager
Cultural Arts Director
Box Office Hours:
Weds., Fri., and Sat. 12pm - 4pm
Thurs: 12pm - 6pm
Extended hours on performance days.
Toll Free: 1-866-811-4111
General inquiries email us at:
I am unable to print my tickets, will I be able to have them printed at the box office?
Yes, we will gladly print your tickets provided photo ID is shown.
Do you serve alcohol and food?
We serve beer and wine. We also serve candy, popcorn and pretzels.
Are cameras permitted?
flash photography is prohibited as it is distracting to the artist and
those seated near you, the photo policy changes per artist regarding
photography during the show. We do allow for photography during the
meet and greets upon artist approval.
Will the performer do a meet and greet?
Each performer has their own policy regarding meet and greets. Once the artist
has arrived at the venue, we are given information from the tour manger
if an artist will meet and greet guests at the end of the evening.
If I come to the box office window will I avoid service fees?
Yes, there are no service fees attached to your order if tickets are purchased directly at our box office window.
May I receive a refund if I have a conflict?
Due to contractual obligations with artists, there are no refunds/exchanges.
I purchased tickets and now see that there are discounts offered, may I receive a refund?
Ticket prices are subject to change and refund / exchange policies will remain in place.
If I am unable to attend the performance, will I be able to send the theater artist merchandise for signature?
No, our staff are preparing for the evenings events and have no contact with the artists.